Massage Chairs & More price promise

6-Month Price Protection

Buy your massage chair when it feels right. If our price on the same chair drops within 6 months of your purchase, we'll refund the difference, Black Friday and holiday prices included.

PRICE PROTECTION · MASSAGE CHAIRS & MORE · 6 MONTHS
Quick answer

Should I wait for Black Friday to buy a massage chair?

You don't have to. Every new massage chair from Massage Chairs & More comes with 6-Month Price Protection: if our price on the same chair drops within 6 months of your purchase, including Black Friday and holiday sales, we'll refund the difference to your original payment method. Try chairs side by side at one of our four California showrooms, then buy when you're ready.

How it works

How price protection works

  1. Buy your chair

    Online or at one of our four California showrooms. Your 6 months start on your order date.

  2. Our price drops

    If we lower our price on the same brand, model and finish within 6 months, including sales and Black Friday, you're covered.

  3. We refund the difference

    Send us your order number. We check our own price records and refund the difference within 5 business days.

Program terms

6-Month Price Protection terms

If Massage Chairs & More lowers its advertised price on the same new item within 6 months of your purchase date, we'll refund the difference to your original payment method. This includes our sale, Black Friday and holiday prices.

What's covered

  • New massage chairs purchased from Massage Chairs & More, at our California showrooms or at massagechairsandmore.com.
  • Lower prices advertised by Massage Chairs & More on the same brand, model and finish, including sales and promotions.
  • Requests made within 6 months of your purchase date.
  • Eligible purchases made in the 6 months before these terms were published.

What's not covered

  • Floor samples, display models, open-box, refurbished, clearance and "As-Is" items.
  • Special orders.
  • Delivery and White Glove fees, taxes, free gifts, bundled value and financing promotions.
  • Prices offered by other retailers. For those, see our 90-Day Price Match Guarantee.
  • Pricing errors.
  • Returned or cancelled orders.

How to request

Send us your order or receipt number using the form on this page, by email to info@massagechairsandmore.com, by phone at +1 (408) 889-1188, or at the showroom where you made your purchase. We confirm the lower price from our own price records and refund the difference within 5 business days.

Good to know

  • We pay one price adjustment for each price drop.
  • The difference is the price you paid for the item minus our new lower price, not counting delivery, taxes or fees.
  • If we end this program, purchases made while it was active keep their full 6 months of protection.

Effective October 13, 2026.

Two different promises

Price protection and price match

Price protection covers our own price. Price match covers a lower advertised price at a local authorized retailer.

6-Month Price Protection

Covers
A lower Massage Chairs & More price on the same chair
Time
6 months from your order date
You need
Your order or receipt number

90-Day Price Match Guarantee

Covers
A lower advertised price at a local authorized retailer on the same brand, model and material
Time
90 days from your purchase
You need
The advertisement, at the showroom where you bought. Store policies
Request

Request your price difference

Send your order number and the lower Massage Chairs & More price you saw. We confirm within 5 business days.

Please don't include card numbers or other payment details. We use this information only to review your request.

Questions

Price protection FAQ

What does 6-Month Price Protection cover?

New massage chairs bought from Massage Chairs & More, online or at our four California showrooms. If our price on the same brand, model and finish drops within 6 months of your order date, sales and Black Friday prices included, you receive the difference.

Delivery and White Glove fees, taxes, free gifts, bundled value and financing promotions are not part of the price difference. Floor samples, display models, open-box, refurbished, clearance and “As-Is” items and special orders are not covered.

Does price protection cover other stores' prices?

No. Price protection covers our own price. If a local authorized retailer advertises a lower price on the same item within 90 days of your purchase, our 90-Day Price Match Guarantee applies. See our store policies.

How do I request the difference?

Use the form on this page, email info@massagechairsandmore.com, call +1 (408) 889-1188, or visit the showroom where you bought your chair. Include your order or receipt number. We check our own price records and confirm within 5 business days.

Does it apply to online orders?

Yes. Online orders and showroom purchases are covered the same way, for 6 months from the order date.

Try five premium brands side by side

Compare OHCO, Panasonic, D.Core, KOYO and Positive Posture at one of our four California showrooms, then buy when you're ready.